Kopi44 Privacy Policy – Player Personal Data Protection

At kopi44, your privacy is more than a legal obligation — it is our sincere commitment to every player. We understand that your personal information is a trust that must be handled with the utmost responsibility, and we never take that lightly.

Last updated: 1 January 2026  |  Compliant with Malaysia's PDPA 2010
🔒 SSL 256-bit 🇲🇾 PDPA Compliant ✅ Data Secure 🛡️ Zero Data Selling
Privacy Protection Summary
Data fully encrypted
Not sold to third parties
PDPA 2010 Compliant
Restricted & controlled data access
Player rights guaranteed
Data deletion upon request
Important Note: This Privacy Policy explains how kopi44 collects, uses, stores, and protects your personal information. By using the kopi44 platform, you consent to us processing your data in accordance with the terms stated here. Please read carefully before registering.

1Introduction & Scope of This Policy

Welcome to the kopi44 Privacy Policy. This document outlines the privacy practices of the kopi44 platform, which operates under the domain kopi44.win. This policy applies to all users who access, register for, or use any services offered through the kopi44 platform, including our website, mobile app, and all customer support channels.

Kopi44 is fully committed to complying with Malaysia Personal Data Protection Act 2010 (PDPA) in all aspects of personal data handling. We believe privacy is a fundamental right of every individual, and we ensure every data-related decision is made with our players' best interests and safety as the priority.

This policy covers the following: the types of data we collect, the purposes of collection, how data is shared (if at all), the security measures we apply, your rights as a data owner, and how to contact us should you have any questions or privacy concerns.

We never sell, rent, or trade your personal information to any third party for marketing purposes. This is a commitment we have never broken since kopi44 first began operations.

2Personal Data We Collect

Kopi44 collects your personal information through several different means. Understanding the types of data we collect will help you make more informed decisions about your use of our platform.

Information You Provide Directly:

  • Full name as stated in your official identification document
  • Date of birth for age verification purposes
  • Email address for communications and account login
  • Phone number for two-factor authentication and customer support
  • Residential address for KYC and regulatory compliance requirements
  • Copy of identity document (MyKad, passport) when required for identity verification
  • Payment method details such as bank name and account number for processing deposits and withdrawals

Automatically Collected Information:

  • IP address and general location information of your device
  • Browser type, operating system, and device information
  • Login session data including access time and date
  • History of gaming activity, betting and transactions on the platform
  • Website interaction data such as pages visited and time spent
Data Category Example Requirements
Personal Identity Name, IC number, date of birth Mandatory (KYC)
Contact Information Email, phone, address Mandatory
Financial Information Bank account, e-wallet Mandatory (Payment)
Technical Data IP, device, browser Automatic
Game Data Betting history, wins Automatic
Communication Data Support chat records Where applicable

3Purpose of Personal Data Use

Kopi44 only processes your personal data for legitimate, relevant and necessary purposes. We do not process your data beyond what is required for the purposes stated below:

  • Identity Verification & KYC: To verify your identity, determine age eligibility and ensure only qualified individuals use the kopi44 platform.
  • Account Management: To create, maintain and manage your player account, including personal settings and transaction history.
  • Transaction Processing: To process your deposits, withdrawals and all financial transactions securely and efficiently.
  • Fraud Prevention: To detect, investigate and prevent fraudulent activity, money laundering and other security threats.
  • Customer Support: To provide effective assistance when you contact our support team.
  • Regulatory Compliance: To comply with legal and regulatory obligations applicable to the operation of an online gaming platform.
  • Service Improvement: To analyse usage patterns and improve platform quality, user experience and game offerings.
  • Marketing Communications: To send promotional information, exclusive offers and platform updates — only to players who have given their consent.
You may withdraw consent to receive marketing communications at any time by contacting the kopi44 support team. Withdrawing this consent will not affect data processing required for the operation of your account.

4Data Sharing & Disclosure

Kopi44 does not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, there are limited circumstances in which we need to share your data with certain parties for legitimate operational purposes:

  • Payment Service Providers: Approved financial institutions and payment processors to facilitate your deposit and withdrawal transactions. All such providers are subject to strict confidentiality agreements.
  • Game Software Providers: Third-party game providers that supply game titles on the kopi44 platform. Data sharing is limited strictly to what is necessary for game functionality.
  • Relevant Authorities: Law enforcement agencies or regulatory bodies when we are required to do so by Malaysian law or a valid court order.
  • Identity Verification Services: Third-party KYC service providers that assist us in verifying player identities for anti-money laundering compliance purposes.
In every data-sharing arrangement with third parties, kopi44 ensures that appropriate data protection agreements are in place. Third parties are only permitted to process your data for the stated purposes and may not use it for any other reason.

5Security & Data Protection

Protecting your personal data from unauthorized access, loss, or misuse is kopi44's highest priority. We implement a comprehensive range of technical and organizational security measures to keep your data safe at all times.

  • 256-bit SSL Encryption: All data transmitted between your browser and kopi44 servers is protected by 256-bit SSL/TLS encryption, the highest industry standard.
  • Encrypted Data Storage: Sensitive data such as passwords and financial information is stored in encrypted format using irreversible hashing algorithms.
  • Two-Factor Authentication (2FA): kopi44 fully supports two-factor authentication to provide an additional layer of security for your account.
  • Internal Access Controls: Only kopi44 staff who require access to specific data to carry out their duties are permitted to do so, and all access is logged and monitored.
  • Regular Security Audits: The kopi44 platform undergoes periodic security audits by independent parties to identify and address any potential vulnerabilities.
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect and respond to any suspicious activity in real time.
In the event of a data breach affecting your personal information, kopi44 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international data protection best practices.

6Cookies & Tracking Technologies

Kopi44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled as the platform will not function without them.
  • Performance Cookies: Helps us understand how players interact with the platform for improvement purposes. Data collected is in aggregate form and cannot be used to identify individuals.
  • Functional Cookies: Enables the platform to remember your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: We use internal analytics tools to analyze website traffic and usage patterns in order to improve service quality.

You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the kopi44 platform. For more information on managing cookies, refer to your browser's help documentation.

7Your Rights as a Data Owner

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by kopi44. We respect these rights and ensure they can be exercised with ease:

Right to Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or outdated personal information in our records.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request that the processing of your data be temporarily restricted under certain circumstances permitted by law.

To exercise any of the above rights, contact the kopi44 privacy team at [email protected]. We will process your request within 30 business days from the date of receipt.

8Data Retention Period

Kopi44 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or to comply with applicable legal obligations. The following are our data retention guidelines:

  • Active Account Data: For as long as your account remains active on the kopi44 platform, we retain all data necessary for account management and compliance.
  • Post-Account Closure Data: After account closure, financial and transaction data is retained for seven (7) years to meet Malaysia's tax and accounting legal requirements.
  • KYC & Identity Verification Data: Identity verification documents are retained for five (5) years after account closure, in line with anti-money laundering legal requirements.
  • Support Communication Records: Customer support conversation history retained for two (2) years for reference and service improvement.
  • Log & Security Data: Technical and security logs are retained for twelve (12) months for audit and security investigation purposes.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised using approved procedures, ensuring it cannot be recovered or re-identified.

9Underage Player Protection

Kopi44 takes the protection of children and minors very seriously. Our platform is strictly for adult players aged 18 and above, with no exceptions.

  • Kopi44 does not knowingly collect personal data from individuals under the age of 18.
  • All new registrants are required to verify their age during the registration process, and further KYC verification will be conducted to confirm this information.
  • Should we discover that personal data of an underage individual has been inadvertently collected, we will immediately take steps to delete that data and terminate the account in question.
  • Parents or guardians who have concerns that their child has registered on the kopi44 platform may contact us immediately at [email protected] for immediate action.
If you suspect any underage individual is using the kopi44 platform, please report it to us immediately. We will investigate and take appropriate action without delay.

10Contact Our Privacy Officer

Kopi44 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy and handling all privacy-related enquiries from our players.

If you have any questions, concerns or complaints regarding how we handle your personal data, or wish to exercise any of your rights stated in this Privacy Policy, you may contact us through the following:

We are committed to responding to all privacy-related inquiries within 5 business days. For more complex requests such as data access or data deletion, the processing period is up to 30 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.

This Privacy Policy will be updated from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to players via their registered email or in-platform notifications. The latest update date is always displayed at the top of this page.
Why Your Privacy Is Safe kopi44?

We don't merely comply with the law — we go beyond the minimum requirements to ensure your data is always fully protected.

🔐
Bank-Grade Encryption

All data flowing between your device and kopi44 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

🇲🇾
Malaysia PDPA Compliance

Kopi44 fully complies with Malaysia's Personal Data Protection Act 2010. We ensure every data handling process adheres to the guidelines set by the Department of Personal Data Protection.

🚫
No Data Selling

This is not merely a promise in a document — it is a core policy of kopi44. Your personal data has never been and will never be sold, rented, or traded to any third party for commercial gain.

👁️
Strict Access Controls

Access to player personal data within kopi44's internal systems is restricted to staff who genuinely require it to perform their duties. All access is logged, monitored, and periodically audited.

72-Hour Breach Response

In the event of any security incident affecting your data, kopi44 is committed to notifying you within 72 hours — well ahead of standard industry requirements.

🛡️
Regular Security Audits

The kopi44 platform undergoes regular independent security audits by recognized third-party experts. This ensures our data protection systems are continuously updated against the latest cyber threats.

Play with Peace of Mind at kopi44

With a robust privacy policy and industry-grade data protection, you can enjoy every game on kopi44 with complete confidence. Register now and experience the difference for yourself.

You must be 18 years of age or older. Please play responsibly.

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